How Do I Talk To AOL Customer Service ?

How To Speak To AOL Customer Service ?

Are you having problems with your AOL live email? You need not worry; this page helps you with how you can contact a representative in AOL. Given below is the procedure concerning phone support.

Contact Via Phone Support

  • Dial the AOL customer service.

  • Once you connect, select your preferred language. 

  • The automated voice assistant gives out the menu options.

  • After a brief hold time, you are on the line with the representative.

  • Select the one that matches your requirements and gets you connected to a representative from AOL.

  • Now convey your issue to them. 

  • If you are convinced, you can keep the call or escalate the call to a senior executive.

Therefore, this is how you can get in touch with AOL Live Person. However, if you have more issues regarding the queries that you feel were not resolved during the call, you can try contacting AOL. You can contact AOL through live chat support.

Contact Via Live Chat Support

  • Go to the AOL website.

  • Navigate to the customer service page of AOL.

  • There you find an array of options to contact AOL customer service.

  • You need to select the chat support icon.

  • Once you click on the icon, a window opens where the chatbot gives you different topics, from which you need to choose one.

  • After you select your query relevant topic, the chatbot connects you with a live chat agent. 

  • You can convey your issue to the agent, preferably in short sentences.

  • If you have any screenshots available with respect to the problem or the error code which is showing on your screen, do not forget to share them with the chat agent.

  • The chat agent resolves your query within a minute or two.

  • You can ask the chat agent to email the conversion transcript that you had with the chat agent.

  • This would help you for future reference and as a ready reckoner.

  • The live chat option is available from 8 AM to 10 PM local from Monday to Saturday, with Sunday being a holiday.

Therefore, this is the procedure to connect via live chat support. You have an option of contacting AOL via email as well. The below-mentioned process helps you with the email support at AOL.

Contact Via Email Support

  • Go to the AOL website from your web browser.

  • Navigate to the customer service page of AOL.

  • There you find the option of the email address, where you need to click on it.

  • You can elaborate on the issue which you are having. It is advisable to write to the point and clear sentences. 

  • Depending upon the gravity of your issue, the email support team of AOL responds. They usually do so within 4 to 5 days. 

  • If the matter is of grave concern, then they do not take more than a couple of days.

  • Having patience is a big plus under such circumstances. 

  • One of the advantages of sending an email is that you can explain your issue in detail without worrying about word limits or restrictions.

Therefore this was all about the way to contact AOL through email support. However, you have the option of social media if you are further looking to connect with customer service at AOL. Given below is the procedure to connect with AOL on its various social media handles.

Connect Via Social Media

You can visit AOL’s media handles on Facebook, Twitter or Instagram, where you can connect with AOL Customer Service on their page. All you need is an account associated with these media handles. You can post your query on the specified field, where they would revert with the resolution.

Leave a Reply

Comment Submitted Successfully!